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Our DREAM Process

Austin’s Premier Apartment Locator Service

Smart City’s revolutionary DREAM process is what sets us apart from the other apartment locators in Austin, TX and lets us build a unique and personalized apartment list just for you. Our process ensures that you’ll get exactly what you’re looking for and that you’ll feel totally confident on your move-in day.


Other apartment locators in Austin, TX may be content to provide you with an auto-generated list, but we prefer to do things differently. The first thing we’ll do is match you with a licensed real estate agent who will conduct a quick interview to get an idea of your wants and needs–from your “gotta haves” to your wildest dreams.

“My agent listened to all of my needs and wants but somehow still knew the things I didn’t even know to ask about. They dig deep and know what I don’t know.”

Real Market Knowledge

Using your answers, along with market research, insight, and personal expertise, your agent will spend 1-2 hours curating a personal list of available apartments and/or other rental properties that match up with what you’re looking for.

“My agent found an awesome complex that had just been built within a few minutes of my job. I had no idea it even existed!”

Explore Options

By asking questions and soliciting feedback, your personal agent will work with you to narrow your list of potential apartments down to the ones that are guaranteed to spark joy. At this point, you’ll be asked to pursue the list and let your agent know which apartments on the list are your favorites.

“My agent really keyed into the features I wanted in a new apartment. I couldn’t tell you how many times I changed my priorities, but she rolled with it and made sure I got what I wanted while staying in my budget!”

Active Touring

We’re in the final stretch now. Your agent will contact the apartments you’ve chosen to arrange apartment viewings (in-person or virtual, if you prefer). This will give you a chance to get a feel for each place and decide whether or not it’s for you.

“My agent listened to all of my needs and wants but somehow still knew the things I didn’t even know to ask about. They dig deep and know what I know I don’t know.”


Once you decide which unit is your favorite, we’ll stick with you through the application and approval process. And then, it’s time to move in! We can even help you coordinate the cable, electricity, and other utilities between your old place and new.

“I just moved into my apartment and despite it being a month since we last spoke, my agent still reached out to check on how I was doing on move-in day!”

Exclusive Smart City Connect services

Once our apartment locators have found you the perfect apartment, our Connect team takes care of the rest! From hooking you up with the best utility rate and renter insurance policies to finding a trusted moving service*, we’ll do the heavy lifting when it comes to all things moving & renting – so you don’t have to.

“Having the Connect Team at Smart City followup with me after I signed my lease was a literal dream! I can’t say enough about this team and how they went above and beyond to help my move go smoothly!”

Find your dream apartment

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