Making the move to Houston?

We’re stoked to help.

Moving to a new city is super hard, but we’re going to try to make it as smooth as possible. We know that deciding on a Houston neighborhood can be difficult, but we’re hoping our neighborhood descriptions can help sort things out. And remember, we’re not just your apartment locator, we’re your first friends in Houston. We will help you sort through apartments, neighborhoods, and vibes to make sure you feel at home in your new digs!

Here’s a list of frequently asked questions that we usually get from newbies. Hopefully this helps! Either way, give us a ring and we can give you the low-down on all things Houston.

What do I do if I have to move in and start work by a certain date, but I’m not able to visit Houston beforehand?

No worries! All of our agents offer video/facetime tours so you can actually see where you’ll be living. Leasing a unit sight unseen can be stressful, we like to send videos so you know if that closet will fit all of your shoes, or if that particular unit has a wine rack. We love wine.

I need to move to Houston 5 months from now, are you guys able to help?

This is a big one. We actually only know availability and pricing 60 days out, and while we can definitely start narrowing down potential neighborhoods and apartments, we won’t truly be able to start the search process until we’re 60 days away from move in!

What if I am coming to Houston for only one or two days to look at apartments?

This is our full time job, and all of our agents work pretty much all the time. If you’re coming in on a Saturday, just let your agent know and we can have updated availability and pricing for you to look over before you come. We love touring out of towners because we get to show off how much we love this city. We can show you the different neighborhoods, best bars to meet new people, and definitely our favorite restaurants. We’re foodies around here.

What neighborhood should I live in?

This one is actually tough because there are so many different neighborhoods that we love!! But ultimately there are a lot of other factors that include your budget, work location, etc. that can determine which neighborhood is best for you! But don’t worry, we’ll walk you through the process for sure.

How do I set up electricity/utilities?

A lot of cities have only one electricity service, here in Houston we have unregulated energy so you can choose from a number of different providers. Luckily, we have a consultant that can compare rates and find the best prices! Just call or text

(713) 425-3077 to speak with the Smart City Concierge.

What movers should I use?

We always tell people to check Yelp reviews for movers, and your specific agent can give you a couple of potential movers that we’ve had good experiences with in the past!

What are my transportation options?

Houston has an awesome metro rail system that can take you pretty much anywhere. We know of plenty of Houston apartments that are within walking distance to a metro station if you’re not planning on bringing a car. But we will definitely suggest a car, only because Houston is pretty spread out. Everything is bigger in Texas.

Are pets allowed?

Houston is SUUUUUPER dog friendly. Our owner’s dog comes to our office every day. There are tons of bars and restaurants that allow dogs on their patios as well. Almost all of the apartments allow non-aggressive dogs as roommates (with a deposit), and some have dog parks, green areas, and even small yards. If you have an “aggressive” breed (we use quotations because we know your pit bull is sweet. Our office husky is the sweetest) then your options will be more limited, but they still exist. Contact us and we can give you the details on what to expect and different options.

What do deposits and upfront costs look like for renting in Houston?

We love telling people who move from big cities like New York or LA about deposits here in Houston. They usually range anywhere from $0-400. Sometimes higher if there are credit issues, but no apartment requires first and last months rent, which is awesome. Some apartments will even give you a month of free rent! You will also pay an application fee of $0-100 and an admin fee of $0-300. We’re pretty good at finding deals though, you shouldn’t expect to pay more than $500 for move in costs with good credit. If you have a pet it’ll be a bit more.

Fridge, Microwave, Parking?

All apartments in Houston come with a fridge and a microwave. Parking is usually included unless it’s a downtown property or if you have specific requests.

Do you offer furnished and/or short term leases?

We’ve partnered with Nickson Living to help furnish apartments through furniture rentals instead of having to purchase everything! https://nicksonliving.com/?utm_source=smartcity

As for short term leases, the minimum lease term we work with is 6 months, but pricing is usually MUCH higher for short term leases. Sometimes double the price. We always tell people that if they’re planning on moving here for at least a year, it’s worth it to just do a year lease and save the money!

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